Privacy Policy

Last Updated: 2/15/2024

Introduction

Glidance Inc. (the “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and use our services and devices. This policy applies to information we collect on this website, in email and text, and through mobile and desktop applications provided by the Company. This Privacy Policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or through this website or our software applications.

Information Collected

We collect information that you provide directly to us, such as when you order our product, subscribe to our newsletter, or contact us for support. This information may include your name, email address, payment information and any other details you choose to provide. As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visit to our website and information about your computer and internet connection, including your IP address, operating system, and browser type. For more information on this, including how to limit the collection of such data, please see the Cookies and Tracking Technologies section of this Privacy Policy.

Use of Information

The information we collect is used to provide, maintain, and improve our services and products, to communicate with you, to fulfill any other purpose for which you provide it, to personalize your experience, and for any other purpose we may describe when you provide the information. We do not share your personal information with third parties for their advertising or marketing purposes.

State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide their state residents with rights to: (a) confirm whether we process their personal information; (b) access and delete certain personal information; (c) correct inaccuracies in their personal information; (d) data portability; (e) opt out of personal data processing for targeted advertising, sales, or profiling in furtherance of decisions that produce legal or similarly significant effects; (f) either limit or require consent to process sensitive personal data. The exact scope of these rights vary by state. To exercises any of these rights, please contact us using the contact information provided below.

EU Specific Data Protection Rights

This EU Privacy Notice supplements the information contained in this Privacy Policy and applies solely to all visitors, users, and others who reside in the European Economic Area (hereafter “consumers” or “you”). We adopt this notice to comply with the General Data Protection Regulation (“GDPR”) and any terms defined in the GDPR have the same meaning when used in this Policy.
Processing
We process your personal information on one or more of the following legal bases:
  • As necessary to enter into a contract with you or a legal entity you represent, to perform our contractual obligations, to provide our Services, to respond to requests from you, or to provide customer support.
  • Where we have a legitimate interest, as described in this Privacy Policy.
  • As necessary to comply with relevant law and legal obligations, including to respond to lawful requests and orders.
  • Where we have your consent.
Your Rights
Subject to applicable law, you have the right to:
  • Ask whether we hold personal information about you and request copies of such personal information and information about how it is processed.
  • Request that inaccurate personal information about you be corrected.
  • Request deletion of personal information that is no longer necessary for the purposes underlying the processing, processed based on withdrawn consent, or processed in non-compliance with applicable legal requirements.
  • Request we restrict the processing of personal information where the processing is inappropriate.
  • Object to the processing of personal information.
  • Request a portable version of personal information that you have provided to us (which does not include information derived from the collected information), where the processing of such personal information is based on consent or a contract with you and is carried out by automated means.
If you wish to do any of these things and you have an account with us, please contact us with a request through your account. If you do not have an account with us, please contact us at info@staging2.glidance.io. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time, and we will stop any further processing of your data for that purpose.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or provide as described in this Privacy Policy to our affiliates, to contractors, services providers and other third parties we use to support our business, to a buyer or other successor in the event of a merger, restructuring, reorganization, dissolution, or other sale or transfer or some of all of the Company’s assets, in which information held by the Company about our users is among the assets transferred, to fulfill the purposes for which you provide it, and for any other purpose disclosed by us when you provide the information. We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory requests, to enforce or apply our terms of use and other agreements, and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Storage and Security

We implement a variety of security measures to maintain the safety of your personal information. However, no system can be completely secure, and we cannot guarantee the absolute security of your information. Any transmission of personal information is at your own risk. The Company is not responsible for circumvention of any privacy settings or security measures contained on this website.

User Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us at the details provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our site and store certain information. This data is used to improve our website and to deliver a better and more personalized service and product. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. We do not share your information with third parties for advertising purposes.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email or through a notice on our website’s home page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@glidance.io